COVID Blindness and the Proverbial Pendulum

Only adopt new practices that will sustain the business

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Reacting to “lessons learned from the pandemic,” executives are making significant changes to operations policies and financial forecasting. The impressive response to COVID has undoubtedly revealed opportunities. But is it wise to make long-term decisions based on short-term data?

IPM President and CEO C. Richard Panico presents a counterintuitive point of view, including

  • Some of the tools and practices that enabled companies to succeed throughout the pandemic may not be effective at ensuring sustainability.
  • Reduced costs and productivity gains from fewer in-person interactions may tempt executives, but they need to consider long-term impacts to company culture and developing future leaders.
  • A pendulum swing toward sterile cultures and transactional decisions may deteriorate relationships and company values.

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Forced to Focus download PDF